Most projects, including restoration and repairs, require 4–6 weeks for completion. Complex restorations or rare part sourcing may extend timelines, which we communicate during the initial evaluation.

Pricing reflects the scope of work, part availability, and labor intensity. After a free inspection, we provide a detailed estimate with tiered options (e.g., basic cleaning vs. full movement overhaul).

Yes. We conduct authenticity checks using high-resolution microscopy and manufacturer databases to ensure components match original specifications. Certificates of authenticity are available upon request.

We utilize high-quality Sony batteries (manufactured in Japan) for all quartz watch services. While "Swiss-made" batteries are often requested, our experience indicates a higher risk of electrolyte leakage, particularly during prolonged storage. This leakage can cause significant damage to the watch movement. Sony batteries provide superior reliability and longevity, mitigating this risk and ensuring optimal performance.

We serve clients globally via insured couriers (DHL, FedEx). Customs documentation assistance is provided for non-Hong Kong residents.

We provide a 6-month warranty and advise annual servicing.

Yes. We provide free check-ups and consultations to assess your watch case's condition and recommend suitable restoration options.

We service mechanical watches, quartz watches, pocket watches, alarms, minute repeaters, and clocks, regardless of their age. Our expertise covers Swiss, German, and Japanese brands.

Yes. We source original parts from manufacturers whenever replacements are needed to ensure authenticity and quality.

Our movement service includes a complete overhaul of the watch movement, cleaning, oiling, time regulation, and testing all functions and complications individually.

Our experienced watchmakers have over 20 years of expertise in repairing intricate complications such as chronographs, moonphases, GMTs, tourbillons, and minute repeaters. Each repair is tailored to the specific needs of the timepiece.

We perform a thorough diagnostic evaluation to identify the issue. This may involve replacing worn-out parts, recalibrating the movement, or cleaning and oiling components to restore functionality.

Here is a reference for our 2023 service prices:

• Quartz Battery Change: US$25+ / HK$200+
• Quartz & Complications: US$250 / HK$1,800+
• 3-Hand Mechanical: US$265 / HK$1,950+
• 4-Hand Mechanical GMT: US$365 / HK$2,800+
• Moonphase: US$450 / HK$3,500+
• 3-Hand Mechanical Chronograph: US$500 / HK$3,800+
• 4-Hand Mechanical GMT Chronograph: US$580 / HK$4,500+
• Complications & Tourbillons: US$650 / HK$4,800+
• Pocket Watches & Clocks: By Quotation

Yes. As part of our movement service, we regulate the timekeeping accuracy of your watch using precision tools to ensure it meets or exceeds factory standards.

Yes. We specialize in servicing vintage and antique pocket watches and clocks. Pricing is determined after an initial evaluation due to the unique nature of these pieces.

Manufacturer guidelines recommend 3–5 years. We advise annual inspections for often-worn watches and watches exposed to moisture or temperature extremes.

Our watchmakers recalibrate column-wheel and cam-operated chronographs, including troubleshooting faulty reset hammers and misaligned subdials.

All timepieces undergo 3ATM pressure testing. For dive watches, we perform 10ATM tests and replace crown gaskets with manufacturer-specified polymers.