Most projects, including restoration and repairs, require 4–6 weeks for completion. Complex restorations or rare part sourcing may extend timelines, which we communicate during the initial evaluation.

Pricing reflects the scope of work, part availability, and labor intensity. After a free inspection, we provide a detailed estimate with tiered options (e.g., basic cleaning vs. full movement overhaul).

Yes. We conduct authenticity checks using high-resolution microscopy and manufacturer databases to ensure components match original specifications. Certificates of authenticity are available upon request.

We utilize high-quality Sony batteries (manufactured in Japan) for all quartz watch services. While "Swiss-made" batteries are often requested, our experience indicates a higher risk of electrolyte leakage, particularly during prolonged storage. This leakage can cause significant damage to the watch movement. Sony batteries provide superior reliability and longevity, mitigating this risk and ensuring optimal performance.

We serve clients globally via insured couriers (DHL, FedEx). Customs documentation assistance is provided for non-Hong Kong residents.

We provide a 6-month warranty and advise annual servicing.

Yes. We provide free check-ups and consultations to assess your watch case's condition and recommend suitable restoration options.

We provide comprehensive case restoration, including polishing, scratch removal, dent fixing, re-profiling, re-finishing, 18K gold re-plating, laser welding, and rebuilding broken lugs or entire cases for severely damaged watches.

Through partnerships with 15+ Swiss brands, we procure genuine components for models produced after 1950. For pre-1950s watches, we craft custom parts using period-correct materials.

Our team conducts thorough research on each watch model before starting restoration. This ensures we preserve the tiniest details and maintain the original shape, finishes, and authenticity of the case.

Our 18K gold re-plating service restores faded or worn gold cases to their original luster using high-quality materials that match factory specifications for yellow or white gold finishes.

Re-profiling involves restoring a watch case to its original shape by carefully preserving its sharp edges and distinct finishes. This process ensures the watch retains its factory-authentic appearance while correcting over-polished or damaged areas.

We use a meticulous approach that includes disassembling the watch case for detailed work and employing bespoke tools and machinery. This prevents over-polishing while maintaining sharp edges and original details.

Yes. Using advanced laser welding techniques, we can fill dents and cracks while ensuring the original details are restored through our re-finishing process.

Yes. We can rebuild broken lugs or even reconstruct entire cases for watches with significant damage or corrosion using laser welding and other advanced techniques.

Absolutely. We handle complex repairs such as fixing failed crowns, broken stems, stuck case backs, and re-threading as part of our comprehensive service offerings.

Yes. Our corrosion mitigation process involves disassembling movements, treating affected areas with anti-oxidizing solutions, and replacing compromised gaskets.